Akukho uyilo lukhoyo lodwa. Njengabayili, sihlala sicinga ngeemeko ezithile apho abantu baya kusebenzisa imveliso yethu. Isenokuba yinto eqhelekileyo-kodwa kuya kubakho nezinye-ezingxamisekileyo, ezikhathazayo, iimeko ezinoxinzelelo. Kwaye zezo kunqabile ukuba ingxelo ngazo. Ngoko siphendula njani kwiimeko ezinjalo? Sinokubanceda njani abantu basebenzise iimveliso zethu ngelixa bejongene noxinzelelo - ngaphandle kokongeza kumthwalo wabo wokuqonda? Makhe sijonge ngakumbi. Funda apho iMveliso yakho ingena kuBomi baBantu Xa siyila iimveliso zedijithali, ngamanye amaxesha siye sincanyathiselwe kakhulu kwiimpawu zethu ezintsha ezimenyezelayo kunye nokuhamba - sihlala silibala ubunyani obumdaka apho ezi mpawu kunye nokuhamba kufuneka zilingane kakuhle. Kwaye kaninzi ithetha i-10s yezinye iimveliso, i-100s yezinye iithebhu, kunye ne-1000 yezinye ii-imeyile.
Ukuba abathengi bakho kufuneka basebenzise umatshini omdala kancinane, onesikrini esincinci esingama-22" kunye nengxolo eninzi yangasemva, banokusebenzisa imveliso yakho ngokwahlukileyo kunokuba ubucinga, umzekelo, ukwahlula isikrini sibe ziihafu ukubona zombini iimbono ngaxeshanye (njengoko kubonisiwe ngasentla). Amathuba aphezulu okuba abathengi bethu baya kusebenzisa imveliso yethu ngelixa besenza enye into, rhoqo benenkuthazo encinci, umonde omncinci, uninzi lweengxaki ezingxamisekileyo (kunye nendlela ebaluleke ngakumbi), kunye nedosi engafanelekanga yoxinzelelo. Kwaye kulapho imveliso yethu kufuneka yenze umsebenzi wayo kakuhle. Yintoni Uxinezeleko? Sithetha ukuthini kanye kanye xa sithetha “ngoxinzelelo”? Njengoko u-H Locke ephawulile, uxinzelelo luyimpendulo yomzimba kwimeko ongenakuyiphatha. Kukho ukungangqinelani phakathi koko abantu banokukulawula, izakhono zabo, kunye nomngeni ophambi kwabo. Ukuba imeko ibonakala ingalawuleki kwaye injongo abafuna ukuyiphumeza ihambela kude, idala imvakalelo enkulu yokusilela. Isenokudanisa kakhulu kwaye idimaze.
Ezinye iintsilelo zinobubanzi bendawo, kodwa ezininzi zinempembelelo enkulu. Abantu abaninzi abanakukwazi ukukhetha iimveliso abafanele bazisebenzise emsebenzini, ngoko ke xa isixhobo sihluleka ngokuphindaphindiweyo, sibangela ukukhungatheka, okanye singathembeki, sichaphazela umsebenzi, umsebenzi, oogxa kunye neenkqubo ngaphakathi kwintlangano. I-fragility ineendleko eziphezulu - kwaye kunjalo nokukhathazeka. Indlela Uxinzelelo Oluyiphembelela Ngayo IiNdsebenziswano Zomsebenzisi Akumangalisi kakhulu: uxinzelelo luphazamisa ingqalelo, inkumbulo, ukuqonda, kunye nokwenza izigqibo. Kwenza kube nzima ukubeka phambili nokwenza izigqibo ezinengqiqo. Ngamaxesha oxinzelelo, sithembele ngokukhawuleza, izigwebo ezicacileyo, kungekhona ukuqiqa. Ngokuqhelekileyo, ikhokelela kwiimpendulo zethuku ezisekelwe kwimikhwa emiselweyo.
Xa abasebenzisi bekwimeko engxamisekileyo, bafumana i-cognitive tunneling - yimeko apho umbono wabo we-peripheral uyancipha, ukufunda ukuqonda kwehla, izakhono zemoto ziya zisiba mbi, kwaye umonde wehla kakhulu. Phantsi koxinezeleko, abantu badla ngokwenza izigqibo ngokungxama, ngoxa abanye befe umzimba ngokupheleleyo. Nayiphi na indlela yindlela enokwenzeka yeempazamo - zihlala zingenakuguqulwa kwaye zihlala zingenaxesha leengxoxo ezibanzi. Ngokufanelekileyo, ezi zigqibo ziya kwenziwa ngaphambi kwexesha-kwaye zicetyiswe xa zifuneka. Kodwa ekusebenzeni, akusoloko kunokwenzeka. Njengoko kuvela, indlela elungileyo yokunceda abantu bajongane noxinzelelo kukubonelela ngocwangco malunga nendlela abalulawula ngayo. Umsebenzi omnye endaweni yokwenza izinto ezininzi Abantu abanako ngokwenene ukwenza imisebenzi emininzi, ngakumbi kwiimeko ezixinezelekileyo okanye ezingxamisekileyo. Ngokukodwa kunye nomsebenzi omkhulu phambi kwabo, abantu bafuna ucwangco ukuze benze inkqubela, ethembekileyo. Yiyo loo nto amaphepha alula ehlala esebenza ngcono kunephepha elinye elikhulu elintsonkothileyo. Umyalelo uthetha ukunika abasebenzisi isicwangciso esicacileyo sesenzo sokugqibezela umsebenzi. Akukho ziphazamiso, akukho navigation engeyomfuneko. Sibuza imibuzo elula kwaye sikhawuleze senze izinto ezilula, enye emva kwenye, into enye ngexesha.
Umzekelo wesicwangciso yiPhatheni yoLuhlu lweMisebenzi, eyayilwa ngabantu abalungileyo e-Gov.uk. Saphula umsebenzi kulandelelwano lwemisebenzi engaphantsi, siyichaza ngeeleyibhile ezinokuthathwa, sinikeze iimeko, kwaye silandele inkqubela phambili. Ukuxhasa ukuchaneka, sihlaziya useto oluhlala lukhona, amaxabiso, ukusetha kwangaphambili, kunye nezenzo. Kwakhona, ulandelelwano lwezenzo kunye namaqhosha abalulekile, ngoko sibeka izinto eziphambili kuqala ukuze kube lula ukuzifumana. Emva koko songeza izikhuseli ezakhelwe ngaphakathi (umzekelo, Hlehlisa uphawu) ukunqanda iimpazamo ezingenakurhoxiswa. Ukuxhasa kwiiNgxamiseko Olona ncedo lusebenzayo ngexesha likaxakeka kukunceda abantu bajongane nale meko ngendlela echazwe kakuhle nangendlela esebenzayo. Oko kuthetha ukulungiselelwa kunye nokuyila imo yonxunguphalo, umzekelo, ukwenza izilumkiso ezikhawulezayo kubafowunelwa bexakeka, ukusabalalisa imisebenzi eyabelwe kwangaphambili, kunye nokuseka umgca weunxibelelwano.
I-Rediplan App yi-Australian Red Cross yiqabane lesicwangciso esiphuthumayo esikhuthaza abemi ukuba balungiselele amaxwebhu abo kunye nempahla kunye noluhlu lokutshekisha ezimbalwa kunye nezenzo - kubandakanywa izivumelwano eziphambili, iindawo zokuhlangana kunye nolwazi lwezonyango, zonke kwindawo enye. I-Friction nje eyaneleyo Asilulo lonke uxinzelelo oluyingozi ngokulinganayo, nangona kunjalo. Njengoko u-Krystal Higgins ebonisa, ukuba akukho ngxabano eyaneleyo xa ukhwela abasebenzisi abatsha kwaye amava e-passive kakhulu okanye abasebenzisi babanjwe ngesandla nangeyona misebenzi isisiseko, ubeka umngcipheko wokuba abayi kuqaphela ixabiso lobuqu abalizuza kumava kwaye, ekugqibeleni, balahlekelwe ngumdla.
Uyilo kunye noVavanyo lweemeko zoxinzelelo Iimeko zoxinzelelo azikho iimeko ezinzima. Asikwazi ukuqikelela imeko yeemvakalelo apho umsebenzisi eza kwindawo yethu okanye asebenzise imveliso yethu. Umntu okhangela ulwazi oluthile kwiwebhusayithi yesibhedlele okanye undwendwela iwebhusayithi yolawulo lwamatyala, umzekelo, kusenokwenzeka ukuba sele egxininisiwe. Ngoku, ukuba i-interface inamandla, iya kongeza kuphela kumthwalo wabo wokuqonda. Uvavanyo loxinzelelo lwemveliso lubalulekile ukunqanda oku kungenzeki. Kuluncedo ukuseta usuku lonyaka lokuvavanya imveliso yakho kwaye ucokise iimpendulo ezingxamisekileyo. Kungaba lula njengokuqhuba uvavanyo lomxholo, okanye ukuqhuba iimvavanyo kwindawo yokwenyani, enengxolo, exakekileyo apho abasebenzisi basebenza ngokwenene - ngamaxesha aphezulu. Kwaye kwimeko yongxamiseko, kufuneka sijonge ukuba ukusilela kusebenza njengoko kulindelwe kwaye ukuba i-UX yangoku yemveliso inceda abantu ukulawula ukungaphumeleli kunye neemeko ezikhethekileyo ngokwaneleyo. Ukusonga Unxunguphalo luya kwenzeka ekugqibeleni - ngumcimbi nje wexesha. Ngoyilo olulungileyo, sinokunceda ukunciphisa umngcipheko kunye nokulawula umonakalo, kwaye senze kube nzima ukwenza iimpazamo ezingenakuguqulwa. Entliziyweni yayo, yile nto i-UX elungileyo ilunge kakhulu kuyo. Izinto eziphambili zokuThatha Abantu abanakukwazi ukwenza izinto ezininzi, ngakumbi kwiimeko ezinoxinzelelo kakhulu.
Uxinzelelo luphazamisa ingqalelo, inkumbulo, ukuqonda, ukwenza izigqibo. Kwakhona, kunzima ukubeka phambili kunye nokwenza izigqibo ezinengqiqo. Ngaphantsi koxinzelelo, sithembele ngokukhawuleza, izigwebo ezicacileyo-hayi ukuqiqa. Ikhokelela kwiimpendulo zethuku ezisekelwe kwimikhwa emiselweyo.
Injongo: Ukuhamba koyilo oluxhasa ukugxila kunye nokuchaneka okuphezulu.
Qala ngoseto olungcono olungagqibekanga, amaxabiso, iiseti zangaphambili, kunye nezenzo. Ukubaluleka okuphezulu kuqala: ukulandelelana kwezenzo kunye nemiba yamaqhosha. Yahlula imisebenzi enzima ibe luluhlu lwamanyathelo alula (10-30s ngalinye). Yongeza izikhuselo ezakhelwe ngaphakathi ukunqanda iimpazamo ezingajikiyo (Hlehlisa).
Shift abasebenzisi kumsebenzi omnye: cela into enye ngexesha.
Amaphepha alula anokusebenza ngcono kunephepha elinye elintsonkothileyo. Cebisa isicwangciso senyathelo nenyathelo oza kulandela. Qwalasela, uyila, kwaye uvavanye ukuhamba kweempendulo zikaxakeka kwangethuba. Yongeza imo kaxakeka kwizilumkiso ezikhawulezileyo kunye nezabelo zomsebenzi.
Dibana "Indlela yokulinganisa i-UX kunye nefuthe loyilo" Ungafumana iinkcukacha ezithe vetshe kwi-UX Strategy kwi-🪴 Measure UX & Design Impact (8h), isikhokelo esisebenzayo sabaqulunqi kunye ne-UX ikhokelela ekulinganiseni kunye nokubonisa impembelelo yakho ye-UX kwishishini. Sebenzisa ikhowudi 🎟 IMPACT ukugcina isaphulelo sama-20% namhlanje. Tsibela kwiinkcukacha.
Ividiyo + yoQeqesho lweUXIvidiyo kuphela + Uqeqesho lwe-UX$ 495.00 $ 799.00
Fumana iVidiyo + ye-UX Training25 izifundo zevidiyo (8h) + UQeqesho lwe-UX Live.Iintsuku ezili-100 zokubuyisela imali.Ividiyo kuphela$ 250.00$ 395.00
Fumana ikhosi yevidiyo izifundo zevidiyo ezingama-25 (8h). Ihlaziywa minyaka le.Ikwafumaneka njenge-UX Bundle enezifundo zevidiyo ezi-2.
Izixhobo eziluncedo
"Ukuyila i-SOS Emergency System", nguRitik Jayy "Ukuyila iNgxaki", nguEric Meyer “Ukuyila Abasebenzisi Abacinezelekileyo” (Uthotho), nguH Locke Ukuyilwa koxinzelelo (iPodcast), nguKatie Swindler Ukuyila amatyala e-Edge kunye nezinto eziKhethekileyo, ngeyakho ngokwenene UYilo loBomi bokwenyani, nguSara Wachter-Boettcher, uEric Mayer “Amanqanaba agqibeleleyo oxinzelelo lokukhwela, nguKrystal Higgins
UFundo olongezelelweyo
"Indlela yokunciphisa impembelelo yokusingqongileyo kwiWebhusayithi yakho", uJames Chudley "I-AI kwi-UX: Phumelela ngakumbi ngokuNcinci", uPaul Boag "Indlela yokwenza uphando lwakho lwe-UX lunzima ukuba ungahoyi", u-Vitaly Friedman "Ukusuka ngokukhawuleza ukuya kwiqabane: Ukuyila uMncedisi wakho we-AI," uLyndon Cerejo
