Palibe mamangidwe omwe alipo paokha. Monga okonza, nthawi zambiri timalingalira zochitika zomwe anthu amagwiritsa ntchito mankhwala athu. Zitha kukhala zachilendo - koma padzakhalanso zina - zachangu, zokhumudwitsa, zopanikiza. Ndipo iwo ndi omwe sitiwawerengera kawirikawiri. Ndiye kodi zinthu zoterezi timaziwerengera bwanji? Kodi tingathandize bwanji anthu kugwiritsa ntchito mankhwala athu pamene akulimbana ndi kupsinjika maganizo - popanda kuwonjezera pa chidziwitso chawo? Tiyeni tione bwinobwino. Phunzirani Kumene Zogulitsa Zanu Zimagwirizana ndi Miyoyo ya Anthu Popanga zinthu za digito, nthawi zina timakhala ndi chidwi kwambiri ndi zinthu zatsopano zonyezimira ndi kayendedwe kathu - nthawi zambiri kuyiwala zosokonekera zomwe izi ndi zotuluka ziyenera kukwanira bwino. Ndipo nthawi zambiri zimatanthawuza ma 10 azinthu zina, ma 100 a ma tabo ena, ndi ma 1000 a maimelo ena.
Ngati makasitomala anu akuyenera kugwiritsa ntchito makina akale pang'ono, okhala ndi chophimba chaching'ono cha 22" komanso phokoso lambiri lakumbuyo, atha kugwiritsa ntchito malonda anu mosiyana ndi momwe mungaganizire, mwachitsanzo, kugawa chinsalucho kukhala theka kuti muwone mawonedwe onse awiri nthawi imodzi (monga momwe tawonetsera pamwambapa). Mwayi uli waukulu kuti makasitomala athu agwiritse ntchito mankhwala athu pamene akuchita zina, nthawi zambiri ndi zolimbikitsa zochepa, kuleza mtima kochepa, mavuto ambiri achangu (komanso ofunika kwambiri), ndi kupsinjika maganizo kosayenera. Ndipo ndipamene mankhwala athu ayenera kugwira ntchito yake bwino. Kodi Stress N'chiyani? Kodi tikutanthauza chiyani tikamanena za “kupsyinjika”? Monga H Locke adanenera, kupsinjika ndikuyankha kwa thupi ku vuto lomwe silingathe kuthana nalo. Pali kusagwirizana pakati pa zomwe anthu angathe kuzilamulira, luso lawo, ndi zovuta zomwe zili patsogolo pawo. Ngati zinthu zikuoneka kuti sizingatheke ndipo cholinga chomwe akufuna kukwaniritsa chikupita kutali, zimapangitsa kuti anthu azilephera. Zitha kukhala zokhumudwitsa kwambiri komanso zokhumudwitsa.
Zolephera zina zimakhala ndi gawo la komweko, koma zambiri zimakhala ndi zotsatira zazikulu. Anthu ambiri sangathe kusankha zinthu zomwe akuyenera kuzigwiritsa ntchito, kotero ngati chida chikulephera mobwerezabwereza, chimayambitsa kukhumudwa, kapena chosadalirika, chimakhudza wogwira ntchito, ntchito, ogwira nawo ntchito, ndi ndondomeko mkati mwa bungwe. Fragility ili ndi mtengo wokwera - komanso kukhumudwa. Momwe Kupsinjika Kumakhudzira Zochita Zogwiritsa Ntchito Sizodabwitsa kwambiri: kupsinjika maganizo kumasokoneza chidwi, kukumbukira, kuzindikira, ndi kupanga zisankho. Zimapangitsa kuti zikhale zovuta kuika patsogolo ndi kupanga mfundo zomveka. Munthawi yamavuto, timadalira kuweruza mwachangu, mwachidziwitso, osati kulingalira. Nthawi zambiri, zimatsogolera ku mayankho achibadwidwe otengera zizolowezi zokhazikika.
Ogwiritsa ntchito akakhala pachiwopsezo, amakumana ndi kuwongolera kwachidziwitso - ndi nthawi yomwe masomphenya awo am'mphepete amacheperachepera, kumvetsetsa kwa kuwerenga kumatsika, luso la magalimoto limatsika, ndipo kuleza mtima kumatsika kwambiri. Anthu akapanikizika, nthawi zambiri amasankha zinthu mopupuluma, pamene ena amapuwalatu. Njira iliyonse ndi njira yofikira zolakwa - nthawi zambiri zosasinthika ndipo nthawi zambiri popanda nthawi yokambirana mozama. M'malo mwake, zisankhozi zikanapangidwa pasadakhale - ndiyeno zimaperekedwanso zikafunika. Koma muzochita, sizingatheke nthawi zonse. Zotsatira zake, njira yabwino yothandizira anthu kuthana ndi kupsinjika ndi kuwongolera momwe angathanirane ndi vutoli. Kugwira Ntchito Imodzi M'malo Mochita Zambiri Anthu sangathe kuchita zambiri, makamaka pazovuta kwambiri kapena zadzidzidzi. Makamaka ndi gawo lalikulu la ntchito patsogolo pawo, anthu amafunikira dongosolo kuti apite patsogolo, modalirika. Ichi ndichifukwa chake masamba osavuta nthawi zambiri amagwira ntchito bwino kuposa tsamba limodzi lalikulu lovuta. Kukonzekera kumatanthauza kupatsa ogwiritsa ntchito ndondomeko yomveka bwino kuti amalize ntchito. Palibe zosokoneza, palibe kuyenda kosafunikira. Timafunsa mafunso osavuta komanso osavuta kuchita, chinthu chimodzi ndi chimodzi.
Chitsanzo cha dongosololi ndi Task List Pattern, yopangidwa ndi anthu abwino ku Gov.uk. Timagawa ntchitoyo m'magawo ang'onoang'ono, kuwafotokozera ndi zilembo zomwe angathe kuchita, kugawa zidziwitso, ndikuwona momwe zikuyendera. Kuti tithandizire kulondola, timakonzanso zoikamo, makonda, zoikidwiratu, ndi zochita. Komanso, dongosolo la zochita ndi mabatani ndizofunikira, kotero timayika zinthu zofunika kwambiri patsogolo kuti zikhale zosavuta kuzipeza. Kenako timawonjezera zodzitchinjiriza zomangidwira (mwachitsanzo, Bwezerani mawonekedwe) kuti mupewe zolakwika zomwe sizingasinthe. Kuthandizira Pazadzidzidzi Thandizo lothandiza kwambiri panthawi yadzidzidzi ndi kuthandiza anthu kuthana ndi vutoli m'njira yodziwika bwino komanso yothandiza. Izi zikutanthauza kukonzekera ndikupanga njira yadzidzidzi, mwachitsanzo, kuyambitsa zidziwitso zadzidzidzi, kugawa ntchito zomwe mwapatsidwa kale, ndikukhazikitsa mzere wakulankhulana.
Rediplan App yolembedwa ndi Australian Red Cross ndi mnzake wadongosolo ladzidzidzi lomwe limalimbikitsa nzika kuti zikonzekere zikalata ndi katundu wawo ndi mindandanda ndi zochita - kuphatikiza mapangano ofunikira, malo osonkhanira, ndi chidziwitso chachipatala, zonse pamalo amodzi. Just Enough Friction Sikuti kupsinjika konse kuli kovulaza mofanana, komabe. Monga momwe Krystal Higgins akunenera, ngati palibe mikangano yokwanira mukamakwera ogwiritsa ntchito atsopano ndipo zochitika sizikuyenda bwino kapena ogwiritsa ntchito akugwira ntchito pamanja ngakhale atachita ntchito zofunika kwambiri, mumayika pachiwopsezo kuti sangazindikire phindu lomwe amapeza kuchokera pazomwe adakumana nazo ndipo, pamapeto pake, amataya chidwi.
Kupanga Ndi Kuyesa Pamilandu Yopsinjika Kupsinjika maganizo si nkhani zakumbuyo. Sitingathe kuneneratu momwe wogwiritsa ntchito amabwera patsamba lathu kapena kugwiritsa ntchito malonda athu. Munthu amene akuyang'ana zambiri pa webusaiti ya chipatala kapena kupita ku webusaiti yoyendetsera ngongole, mwachitsanzo, akhoza kutsindika kale. Tsopano, ngati mawonekedwewo ali olemetsa, amangowonjezera kuzinthu zawo zamaganizidwe. Kuyesa kupsinjika kwa mankhwala anu ndikofunikira kuti izi zisachitike. Ndikofunikira kukhazikitsa tsiku lapachaka kuti muyesere kupsinjika ndikuyesa mayankho adzidzidzi. Zitha kukhala zophweka ngati kuyesa zoyezetsa, kapena kuyesa mayeso pamalo enieni, aphokoso, otanganidwa pomwe ogwiritsa ntchito amagwira ntchito - panthawi zapamwamba. Ndipo zikachitika mwadzidzidzi, tiyenera kuyang'ana ngati zolephera zimagwira ntchito monga momwe timayembekezera komanso ngati UX yaposachedwa yachinthucho imathandiza anthu kuthana ndi zolephera ndi zochitika zapadera mokwanira. Kumaliza Zadzidzidzi zidzachitika potsiriza - ndi nkhani ya nthawi. Ndi mapangidwe abwino, titha kuthandiza kuchepetsa chiwopsezo ndikuwongolera zowonongeka, ndikupangitsa kuti zikhale zovuta kupanga zolakwika zomwe sizingasinthe. Pamtima pake, ndizomwe UX wabwino ndi wabwino kwambiri. Zofunika Kwambiri Anthu sangathe kuchita zambiri, makamaka pazovuta kwambiri.
Kupanikizika kumasokoneza chidwi, kukumbukira, kuzindikira, kupanga zisankho. Komanso, n'kovuta kuika patsogolo ndi kupeza mfundo zomveka. Pansi pa kupsinjika, timadalira mwachangu, ziweruzo zachidziwitso - osati kulingalira. Zimatsogolera ku mayankho achibadwa otengera zizolowezi zokhazikika.
Cholinga: Mapangidwe akuyenda omwe amathandizira kuyang'ana komanso kulondola kwambiri.
Yambani ndi zoikika bwino, makonda, zokonzeratu, ndi zochita. Chofunika kwambiri choyamba: dongosolo la zochita ndi mabatani ndizofunikira. Gwirani ntchito zovuta kukhala zingapo zosavuta (zaka 10-30 iliyonse). Onjezani zotetezedwa zomangidwira kuti mupewe zolakwika zomwe sizingasinthe (Bwezerani).
Sinthani ogwiritsa ntchito imodzi: funsani chinthu chimodzi panthawi.
Masamba osavuta amatha kugwira bwino ntchito kuposa tsamba limodzi lovuta. Limbikitsani dongosolo la pang'onopang'ono kuti mutsatire. Ganizirani, pangani, ndi kuyesa kuyezetsa kwa mayankho adzidzidzi pasadakhale. Onjezani zochitika zadzidzidzi pazidziwitso zanthawi yomweyo ndi ntchito zomwe mwapatsidwa.
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Zothandiza
"Kupanga The SOS Emergency System", ndi Ritik Jayy "Designing For Crisis", wolemba Eric Meyer "Kupangira Ogwiritsa Ntchito Opsinjika" (Mndandanda), wolemba H Locke Designing For Stress (Podcast), wolemba Katie Swindler Kupangira Milandu Yam'mphepete ndi Zosiyana, ndi zanu moona Design For Real Life, lolemba Sara Wachter-Boettcher, Eric Mayer "Magawo Opambana Opanikizika Pakukwera, wolemba Krystal Higgins
Kuwerenga Mowonjezereka
"Momwe Mungachepetse Kuwonongeka Kwa Zachilengedwe Patsamba Lanu", James Chudley "AI mu UX: Phunzirani Zambiri ndi Zochepa", Paul Boag "Momwe Mungapangire Kafukufuku Wanu wa UX Wovuta Kunyalanyaza", Vitaly Friedman "Kuchokera Pofulumira Kupita Kumzake: Kupanga Wothandizira Wanu Wachizolowezi Wa AI," Lyndon Cerejo
