Awukho umklamo okhona wodwa. Njengabaklami, sivame ukucabanga ngezimo ezithile lapho abantu bazosebenzisa umkhiqizo wethu. Kungase kujwayeleke ngempela - kodwa futhi kuzoba nezinye - izimo eziphuthumayo, ezikhungathekisayo, nezicindezelayo. Futhi yizo esingavamisile ukuzilandisa. Ngakho sizilandisa kanjani izimo ezinjalo? Singabasiza kanjani abantu ukuthi basebenzise imikhiqizo yethu ngenkathi bebhekene nengcindezi - ngaphandle kokwengeza emthwalweni wabo wokuqonda? Ake sibhekisise. Funda Lapho Umkhiqizo Wakho Ungena Ezimpilweni Zabantu Lapho siklama imikhiqizo yedijithali, ngezinye izikhathi sinamathela kancane ezicini zethu ezintsha ezicwebezelayo kanye nokugeleza - ngokuvamile sikhohlwa iqiniso elingcolile lapho lezi zici nokugeleza kufanele kulingane kahle. Futhi ngokuvamile kusho i-10s yeminye imikhiqizo, i-100s yamanye amathebhu, kanye ne-1000s yamanye ama-imeyili.
Uma amakhasimende akho kufanele asebenzise umshini omdala kancane, onesikrini esingu-22" esincane kanye nomsindo omningi wangemuva, angase asebenzise umkhiqizo wakho ngendlela ehlukile kunalokho obukucabanga, isb., ukuhlukanisa isikrini sibe uhhafu ukuze sibone kokubili ukubuka ngesikhathi esisodwa (njengoba kuboniswe ngenhla). Amathuba maningi okuthi amakhasimende ethu azosebenzisa umkhiqizo wethu kuyilapho enza enye into, ngokuvamile enokukhuthazeka okuncane kakhulu, ukubekezela okuncane, izinkinga eziningi eziphuthumayo (futhi ezibaluleke kakhulu), kanye nesilinganiso esingenampilo sokucindezeleka. Futhi yilapho umkhiqizo wethu kufanele wenze umsebenzi wawo kahle. Iyini Ingcindezi? Sisuke sisho ukuthini ngempela uma sikhuluma “ngokucindezeleka”? Njengoba u-H Locke aphawula, ukucindezeleka kuwukusabela komzimba esimweni ongakwazi ukusisingatha. Kukhona ukungafani phakathi kwalokho abantu abakwazi ukukulawula, amakhono abo, kanye nenselelo ephambi kwabo. Uma isimo sibonakala singalawuleki futhi umgomo abafuna ukuwufinyelela uhambela kude, kudala umuzwa omkhulu wokwehluleka. Kungase kukhungathekise kakhulu futhi kudicilele phansi.
Okunye ukwehluleka kunobubanzi bendawo, kodwa okuningi kunomthelela omkhulu. Abantu abaningi abakwazi ukukhetha imikhiqizo okufanele bayisebenzisele umsebenzi, ngakho uma ithuluzi lihluleka ngokuphindaphindiwe, libangela ukukhungatheka, noma lingathembeki, lithinta isisebenzi, umsebenzi, ozakwabo, nezinqubo ngaphakathi kwenhlangano. I-fragility inezindleko eziphezulu - kanjalo nokukhungatheka. Ukuthi Ukucindezeleka Kukuthonya Kanjani Ukusebenzisana Kwabasebenzisi Akuyona isimangaliso esikhulu: ukucindezeleka kuphazamisa ukunaka, inkumbulo, ukuqonda, nokwenza izinqumo. Kwenza kube nzima ukubeka phambili kanye nokwenza iziphetho eziphusile. Ezikhathini zokucindezeleka, sincika ekwahluleleni okusheshayo, okunembile, hhayi ekucabangeni. Ngokuvamile, kuholela ekuphenduleni okungokwemvelo okusekelwe emikhubeni emisiwe.
Uma abasebenzisi besesimweni esiphuthumayo, bahlangabezana nomhubhe wokuqonda — yisimo lapho ukubona kwabo okuseceleni kuba kuncipha, ukuqonda kokufunda kuyehla, amakhono emisipha awohlokayo, nokubekezela kwehla kakhulu. Ngaphansi kwengcindezi, abantu bavame ukwenza izinqumo ngokuxhamazela, kuyilapho abanye bekhubazeka ngokuphelele. Noma iyiphi indlela iyindlela engenzeka yamaphutha - ngokuvamile angenakuhlehliswa futhi ngokuvamile angenaso isikhathi sezingxoxo ezibanzi. Ngokufanelekile, lezi zinqumo zingenziwa kusenesikhathi - bese ziphakanyiswa lapho kudingeka. Kodwa ekusebenzeni, akunakwenzeka ngaso sonke isikhathi. Njengoba kuvela, indlela enhle yokusiza abantu ukuthi babhekane nengcindezi iwukubanikeza ukuhleleka ngendlela abakuphatha ngayo. Ukwenza Okukodwa Esikhundleni Sokwenza Imisebenzi Eminingi Abantu abakwazi ngempela ukwenza imisebenzi eminingi, ikakhulukazi ezimweni ezicindezela kakhulu noma ezimeni eziphuthumayo. Ikakhulukazi njengoba kunomsebenzi omningi phambi kwabo, abantu badinga ukuhleleka okuthile ukuze benze inqubekelaphambili, ngokuthembekile. Yingakho amakhasi alula ngokuvamile esebenza kangcono kunekhasi elilodwa elikhulu eliyinkimbinkimbi. Ukuhleleka kusho ukunikeza abasebenzisi uhlelo olucacile lomsebenzi ukuze baqedele umsebenzi. Azikho iziphazamiso, akukho ukuzulazula okungadingekile. Sibuza imibuzo elula futhi senze izenzo ezilula ngokushesha, into eyodwa ngemva kwenye, into eyodwa ngesikhathi.
Isibonelo sohlelo Iphethini Yohlu Lwemisebenzi, eyasungulwa abantu abalungile kwa-Gov.uk. Sihlukanisa umsebenzi ube uchungechunge lwemisebenzi engaphansi, siyichaza ngamalebula angenziwa, sinikeze izimo, futhi silandelele ukuqhubeka. Ukuze sisekele ukunemba, sibuyekeza izilungiselelo ezizenzakalelayo, amanani, ukusetha ngaphambilini, nezenzo. Futhi, ukuhleleka kwezenzo nezinkinobho kubalulekile, ngakho-ke sibeka izinto eziza kuqala kuqala ukuze senze kube lula ukuzithola. Bese sengeza izivikelo ezakhelwe ngaphakathi (isb., Hlehlisa isici) ukuvimbela amaphutha angenakulungiseka. Ukusekela Ezimweni Eziphuthumayo Usizo olusebenza kahle kakhulu ngesikhathi sezimo eziphuthumayo ukusiza abantu ukubhekana nesimo ngendlela echazwe kahle nangempumelelo. Lokho kusho ukulungiselela nokuklama imodi yesimo esiphuthumayo, isb., ukwenza kusebenze izexwayiso ezisheshayo koxhumana nabo besimo esiphuthumayo, ukusabalalisa imisebenzi eyabelwe kusengaphambili, nokusungula ulayini weukuxhumana.
I-Rediplan App eyenziwe yi-Australian Red Cross iwumngane wohlelo lwezimo eziphuthumayo olukhuthaza izakhamuzi ukuthi zilungise imibhalo nempahla yazo ngezinhlu ezimbalwa zokuhlola nezenzo - okuhlanganisa izinkontileka ezibalulekile, izindawo zokuhlangana, nolwazi lwezokwelapha, konke endaweni eyodwa. I-Enough Friction Nokho, akukhona konke ukucindezeleka okuyingozi ngendlela efanayo. Njengoba u-Krystal Higgins ebonisa, uma kungekho ukungqubuzana okwanele lapho ugibela abasebenzisi abasha futhi ukuzizwisa kungenzi lutho noma abasebenzisi babanjwe ngesandla ngisho nangemisebenzi eyisisekelo, ubeka engcupheni yokuthi ngeke baqaphele inani lomuntu siqu abalizuzayo kulokho okwenziwayo futhi, ekugcineni, balahlekelwe isithakazelo.
Dizayina Futhi Uhlole Izimo Zokucindezeleka Izimo zokucindezeleka azizona izimo ezibucayi. Asikwazi ukubikezela isimo somzwelo lapho umsebenzisi eza kusayithi lethu noma asebenzise umkhiqizo wethu. Umuntu ofuna ulwazi oluthile kuwebhusayithi yesibhedlela noma ovakashela iwebhusayithi yokuphatha izikweletu, isibonelo, cishe usevele egcizelelwe. Manje, uma isixhumi esibonakalayo sikhulu kakhulu, sizongeza kuphela emthwalweni wabo wokuqonda. Ukuhlola ingcindezi umkhiqizo wakho kubalulekile ukuze ugweme lokhu ukuthi kungenzeki. Kuwusizo ukusetha usuku lwaminyaka yonke lokuhlola ingcindezi umkhiqizo wakho futhi wenze ngcono izimpendulo eziphuthumayo. Kungase kube lula njengokwenza ukuhlola okuqukethwe, noma ukwenza izivivinyo endaweni yangempela, enomsindo, ematasa lapho abasebenzisi basebenza khona ngempela — ngezikhathi eziphakeme kakhulu. Futhi uma kunezimo eziphuthumayo, sidinga ukuhlola ukuthi ingabe iziphambeko zisebenza njengoba bekulindelekile futhi uma i-UX yamanje yomkhiqizo isiza abantu ukuphatha ukwehluleka nezimo ezingavamile ngokwanele. Esonga Izimo eziphuthumayo zizokwenzeka ekugcineni - kuyindaba yesikhathi nje. Ngokuklama okuhle, singasiza ukunciphisa ubungozi nokulawula umonakalo, futhi senze kube nzima ukwenza amaphutha angenakulungiseka. Enhliziyweni yayo, yilokho i-UX enhle enhle kakhulu kukho. Okuthathwayo Okubalulekile Abantu abakwazi ukwenza izinto eziningi, ikakhulukazi ezimweni ezicindezela kakhulu.
Ukucindezeleka kuphazamisa ukunaka, inkumbulo, ukuqonda, ukwenza izinqumo. Futhi, kunzima ukubeka phambili nokwenza iziphetho ezinengqondo. Ngaphansi kwengcindezi, sithembele ekwahluleleni okusheshayo, okunembile - hhayi ukucabanga. Kuholela ekuphenduleni okungokwemvelo okusekelwe emikhubeni emisiwe.
Umgomo: Ukugeleza kwedizayini okusekela ukugxila nokunemba okuphezulu.
Qala ngezilungiselelo ezizenzakalelayo ezingcono, amanani, ukuhlela kusengaphambili, nezenzo. Okubaluleke kakhulu kuqala: ukulandelana kwezenzo nezinkinobho zibalulekile. Hlukanisa imisebenzi eyinkimbinkimbi ibe uchungechunge lwezinyathelo ezilula (iminyaka eyi-10-30 ngayinye). Engeza izivikelo ezakhelwe ngaphakathi ukuze uvimbele amaphutha angenakuhlehliswa (Hlehlisa).
Shintshela abasebenzisi ekwenzeni umsebenzi owodwa: cela into eyodwa ngesikhathi.
Amakhasi alula angase asebenze kangcono kunekhasi elilodwa eliyinkimbinkimbi. Phakamisa uhlelo lwesinyathelo ngesinyathelo ongasilandela. Cabangela, klama, futhi uhlole ukugeleza kwezimpendulo eziphuthumayo kusenesikhathi. Engeza imodi yesimo esiphuthumayo ukuze uthole izaziso ezisheshayo nemisebenzi ezokwenziwa.
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Thola izifundo zevidiyo ezingama-25 (8h). Ibuyekezwa minyaka yonke.Futhi iyatholakala njengenqwaba ye-UX enezifundo zamavidiyo ezi-2.
Izinsiza Eziwusizo
"Ukuklama Uhlelo Lwezimo Eziphuthumayo lwe-SOS", ngu-Ritik Jayy "Ukuklama Inhlekelele", ngu-Eric Meyer “Ukudizayina Abasebenzisi Abacindezelekile” (Uchungechunge), ngu-H Locke I-Designing For Stress (Podcast), ka-Katie Swindler Idizayinelwe Amacala E-Edge kanye Nokuhlukile, ngeyakho ngempela I-Design For Real Life, ka-Sara Wachter-Boettcher, u-Eric Mayer “Amazinga Okucindezeleka Aphelele Okugibela, ngu-Krystal Higgins
Ukufunda Okuqhubekayo
"Ungawunciphisa Kanjani Umthelela Wezemvelo Wewebhusayithi Yakho", uJames Chudley "AI ku-UX: Zuza Okuningi Ngokuncane", uPaul Boag "Indlela Yokwenza Ukucwaninga Kwakho Kwe-UX Kunzima Ukuziba", u-Vitaly Friedman "Kusuka Ku-Prompt To Partner: Ukuklama Umsizi Wakho We-AI Wangokwezifiso," u-Lyndon Cerejo
