Muchinyorwa changu chakapfuura, ndakaongorora kuti AI ingatibatsira sei kugadzira vanhu vanoshanda zvakanyanya. Isu takatarisa pakuvaka vanhu vanotarisa pane izvo vashandisi vari kuyedza kuita kwete maprofiles ehuwandu anotaridzika zvakanaka pamaposta asi asingawanzo chinja dhizaini sarudzo. Asi kugadzira vanhu ihafu yehondo. Dambudziko guru nderekuwana iwo maonero mumaoko evanhu vanoada, panguva yavanoada. Mazuva ese, vanhu musangano rako rese vanoita sarudzo dzinobata mushandisi ruzivo. Zvikwata zvezvigadzirwa zvinosarudza kuti ndezvipi zvimiro zvekuisa pamberi. Zvikwata zvekushambadzira zvinogadzira mishandirapamwe. Zvikwata zvezvemari zvinogadzira mainvoice maitiro. Zvikwata zvinotsigira vatengi zvinonyora mhinduro dzematemu. Idzi sarudzo dzese dzinoumba kuti vashandisi vanoona sei chigadzirwa chako kana sevhisi. Uye mazhinji acho anoitika pasina chero chirevo kubva kune chaivo vashandisi. Dambudziko Nemabatiro Atinoita Tsvagiridzo Yemushandisi Iwe ita tsvakurudzo. Iwe gadzira vanhu. Iwe nyora mareports. Iwe unopa mharidzo. Iwe unotogadzira fancy infographics. Uye zvino chii chinoitika? Tsvagiridzo inogara mudhiraivha yakagoverwa kumwe kunhu, zvishoma nezvishoma ichiunganidza guruva redhijitari. Iwo mapersonas anotaridzwa mumisangano yekutangisa obva akanganwa. Mareports anotorwa kamwe chete uye haana kuzovhurwa zvakare. Kana maneja wechigadzirwa achifunga kuti owedzera chinhu chitsva, vangangove vasingacherere tsvagiridzo yegore rapfuura. Kana timu yezvemari ichigadzira patsva email invoice, ivo vanenge vasingabvunzi mushandisi vanhu. Vanoita fungidziro yavo yakanaka voenderera mberi. Uku hakusi kushoropodza zvikwata izvozvo. Vakabatikana. Vane mazuva ekupedzisira. Uye kutaura chokwadi, kunyangwe vakada kubvunza tsvagiridzo iyi, vangangoshaya kuti vangaiwanepi kana kuti voidudzira sei kumubvunzo wavo chaiwo. Ruzivo runoramba rwakakiyiwa mukati memisoro yechikwata cheUX, uyo asingakwanise kuve aripo kune yega sarudzo iri kuitwa musangano rese. Ko Kana Vashandisi Vachinyatsogona Kutaura? Ko kana, pachinzvimbo chekugadzira magwaro akamira anodiwa nevanhu kutsvaga nekududzira, isu tinogona kupa vanobatana nzira yekubvunza vese vashandisi vako kamwechete?
Fungidzira maneja wekushambadzira achishanda pamushandirapamwe mutsva. Panzvimbo pekuedza kurangarira zvakataurwa nevanhu pamusoro pezvavanoda kutumira mameseji, vanogona kungobvunza kuti: "Ndiri kufunga nezvekutungamira nekupa mubairo muiyi email. Vashandisi vedu vangafungei?" Uye iyo AI, kudhirowa pane yako yese data rekutsvagisa uye vanhu, inogona kupindura neyakasanganiswa maonero: maitiro ega ega angaita, kwavanobvumirana, kwavanosiyana, uye seti yekurudziro zvichienderana nemaonero avo akaungana. Mubvunzo mumwe chete, wakagadzira nzwisiso pane yako yese base base.
Iyi haisi ngano yesainzi. NeAI, tinogona kuvaka chaizvo rudzi urwu rwehurongwa. Tinogona kutora tsvakiridzo yese iyi yakapararira (ongororo, kubvunzurudza, matikiti ekutsigira, analytics, ivo vanhu pachavo) uye kuishandura kuita sosi inopindirana iyo chero munhu anogona kubvunza kune akawanda-maonero mhinduro. Kuvaka iyo User Research Repository Hwaro hweiyi nzira inzvimbo yepakati yezvese zvaunoziva nezvevashandisi vako. Funga nezvayo sesosi imwechete yechokwadi iyo AI inogona kuwana uye kutora kubva. Kana wanga uchiita tsvakiridzo yemushandisi kwehurefu hwenguva, ungangove uine data rakawanda kupfuura raunoziva. Inongopararira kune akasiyana maturusi uye mafomati:
Ongororo mhedzisiro yakagara muongororo yako papuratifomu, Hurukuro zvinyorwa muGoogle Docs, Matikiti ekutsigira mutengi mune yako helpdesk system, Analytics data mumadhibhodhi akasiyana, Social media inotaura uye wongororo, Vanhu vekare kubva kumapurojekiti apfuura, Usability bvunzo marekodhi uye manotsi.
Danho rekutanga kuunganidza zvese izvi munzvimbo imwechete. Hazvidi kurongeka zvakakwana. AI yakanaka zvinoshamisa pakuita pfungwa yekukanganisa kupinza. Kana iwe uri kutanga kubva mukutanga uye usina yakawanda iripo tsvagiridzo, unogona kushandisa AI yakadzama yekutsvagisa maturusi kumisikidza yekutanga.
Zvishandiso izvi zvinogona kutarisisa pawebhu kuitira nhaurirano nezve chikamu chechigadzirwa chako, wongororo yevakwikwidzi, uye mibvunzo yakajairika inobvunzwa nevanhu. Izvi zvinokupa chimwe chinhu chekushanda nacho paunenge uchigadzira yako yekutanga tsvagiridzo. Kugadzira Interactive Personas Paunenge uchinge uine yako repository, danho rinotevera riri kugadzira vanhu avo iyo AI inogona kubvunza vakamiririra vane chekuita. Izvi zvinovaka zvakananga pane inoshanda persona nzira yandakatsanangura muchinyorwa changu chakapfuura, paine musiyano wakakosha: vanhu ava vanova lenzi kuburikidza neiyo AI inoongorora mibvunzo, kwete kungotaura.magwaro. Iyo nzira inoshanda seizvi:
Dyisa yako yekutsvagisa repository kune AI chishandiso. Ikumbire kuti itarise zvikamu zvakasiyana zvevashandisi zvinoenderana nezvinangwa, mabasa uye kupokana. Itai kuti ibudise vanhu vane ruzivo rwechikamu chimwe nechimwe. Gadzirisa iyo AI kuti ibvunze vanhu vese kana vane chekuita vachibvunza mibvunzo, vachipa yakasanganiswa mhinduro.
Apa ndipo panosiyana nzira iyi kubva kune yechivanhu. Nekuti iyo AI ndiyo yekutanga mutengi weaya magwaro emunhu, haafanire kutariswa kana kukwana pane imwechete peji. Vanhu vechinyakare vanomanikidzwa nekuverenga kwevanhu: iwe unofanirwa kunyura zvese kusvika kumabullet point uye makotesheni akakosha anogona kutorwa nemumwe munhu pakarepo. Asi AI haina muganhu wakadaro. Izvi zvinoreva kuti vanhu vako vanogona kutsanangurwa zvakanyanya. Iwe unogona kusanganisira kureba kwemaitiro ekutarisa, kupokana data data, uye nuanced mamiriro ayo aisazombopona mukugadzirisa kwechinyakare persona poster. Iyo AI inogona kubata zvese izvi zvakaomarara uye kudhirowa pairi pakupindura mibvunzo. Iwe unogona zvakare kugadzira lenzi dzakasiyana kana maonero mukati memunhu wega wega, akagadzirirwa kune chaiwo bhizinesi mabasa. Yako "Weekend Warrior" persona inogona kunge iine lens yekushambadzira (mameseji zvaanoda, chiteshi maitiro, mhinduro yemushandirapamwe), lenzi yechigadzirwa (maficha ekutanga, maitiro ekushandisa, ekusimudzira zvinokonzeresa), uye lens yekutsigira (yakajairika mibvunzo, mapoinzi ekuvhiringidza, sarudzo sarudzo). Kana maneja wekushambadzira achibvunza mubvunzo, iyo AI inokwevera pane iyo yekushambadzira-inoenderana ruzivo. Kana maneja wechigadzirwa achibvunza, inodhonza kubva kune chigadzirwa lens. Same persona, kudzika kwakasiyana zvichienderana nekuti ndiani ari kubvunza.
Iwo mapersonas anofanirwa kunge achisanganisira zvese zvinoshanda zvatakambokurukura: zvibodzwa nemabasa, mibvunzo nekupokana, mapoinzi ekurwadziwa, touchpoints, uye magaba ebasa. Asi ikozvino zvinhu izvi zvinova hwaro hwekuti iyo AI inoongorora sei mibvunzo kubva pamaonero emunhu wega wega, ichibatanidza maonero avo kuita zvinogoneka kurudziro. Implementation Options Iwe unogona kuseta izvi neakasiyana mazinga ehunyoro zvichienderana nezviwanikwa zvako uye zvaunoda. Nzira Yakareruka Mazhinji mapuratifomu eAI zvino anopa purojekiti kana nzvimbo yebasa maficha anokuita kuti uise magwaro ereferenzi. MuChatGPT, aya anonzi maProjekti. Claude ane chimiro chakafanana. Copilot naGemini vanovadaidza kuti Spaces kana Gems. Kuti utange, gadzira purojekiti yakatsaurirwa uye rodha zvinyorwa zvako zvakakosha zvekutsvagisa uye vanhu. Wobva wanyora mirairo yakajeka uchiudza AI kuti ibvunze vanhu vese kana ichipindura mibvunzo. Chinhu chakadai: Uri kubatsira vanobatana kuti vanzwisise vashandisi vedu. Kana wabvunzwa mibvunzo, bvunza vese vevashandisi muchirongwa ichi uye upe: (1) pfupiso pfupi yekuti munhu wega wega angangopindura sei, (2) muchidimbu anoburitsa pavanobvumirana nepavanosiyana, uye (3) kurudziro zvichienderana nemaonero avo. Dhirowa pamagwaro ese ekutsvagisa kuti uzive ongororo yako. Kana tsvagiridzo yacho isinganyatso kufukidza musoro, tsvaga masocial platform seReddit, Twitter, uye maforamu akakodzera kuti uone kuti vanhu vanofananidza vanhu ava vanokurukura sei nyaya dzakafanana. Kana usina chokwadi nezvechimwe chinhu, taura zvakatendeseka uye kurudzira kuti tsvagiridzo yekuwedzera ingabatsira sei.
Iyi nzira ine zvimwe zvinogumira. Pane macaps ekuti mangani mafaera aunogona kurodha, saka ungangoda kukoshesa tsvakiridzo yako yakakosha kana kubatanidza vanhu vako kuita gwaro rimwechete rakazara. Iyo Yakanyanya Kuoma Nzira Kune masangano makuru kana kushandiswa kunoramba kuchienderera mberi, chishandiso chakaita seNotion chinopa zvakanakira nekuti chinogona kubata yako yese tsvakiridzo repository uye ine AI hunyanzvi hwakavakirwa mukati. Unogona kugadzira dhatabhesi yemhando dzakasiyana dzekutsvaga, batanidza pamwe chete, uye wozoshandisa AI kubvunza pane zvese.
Chakanakira apa ndechekuti iyo AI inokwanisa kuwana zvimwe zvakawanda mamiriro. Kana munhu ane chekuita achibvunza mubvunzo, inogona kudhirowa paongororo, matikiti ekutsigira, zvinyorwa zvekubvunzurudza, uye data yekuongorora zvese kamwechete. Izvi zvinoita kuti pave nemhinduro dzakapfuma, dzine mufungo. Izvo Izvi Zvisingatsivi Ndinofanira kujeka pamusoro pezvisingakwanisi. Virtual personas haisi inotsiva yekutaura nevashandisi chaivo. Iyo inzira yekuita kuti tsvakiridzo iripo iwanikwe uye iite. Kune akati wandei mamiriro apo iwe uchiri kuda yekutanga tsvakiridzo:
Kana uchitanga chimwe chinhu chitsva chaicho icho tsvakiridzo yako iripo haifukidze; Paunenge uchifanirwa kusimbisa chaiwo magadzirirwo kana prototypes; Kana yako repository data yava kupera; Apo vanobatanavanoda kunzwa zvakananga kubva kuvanhu chaivo kuvaka tsitsi.
Muchokwadi, iwe unogona kumisikidza iyo AI kuti ione aya mamiriro. Kana mumwe munhu abvunza mubvunzo unopfuura izvo tsvakiridzo inogona kupindurwa, iyo AI inogona kupindura nechinhu chakaita sekuti: "Handina ruzivo rwakakwana kuti ndipindure izvozvo ndine chivimbo. Uyu ungave mubvunzo wakanaka wekukurumidza kubvunzurudza mushandisi kana ongororo." Uye kana iwe uchiita tsvakiridzo nyowani, iyo data inodyisa kudzoka mune repository. The personas inoshanduka nekufamba kwenguva sezvo kunzwisisa kwako kunowedzera. Izvi zviri nani kupfuura nzira yechinyakare, uko vanhu vanogadzirwa kamwe chete vobva vabuda zvishoma nezvishoma kubva panguva. The Organizational Shift Kana nzira iyi ikabata musangano rako, chimwe chinhu chinonakidza chinoitika. Basa rechikwata cheUX rinoshanduka kubva pakuva vachengeti vemagedhi eruzivo rwemushandisi kuenda kuva vatariri nevachengeti venzvimbo. Panzvimbo pekushandisa nguva uchigadzira mishumo inogona kana kusaverengeka, unopedza nguva uchiona kuti repository inoramba iripo uye kuti AI yakagadziridzwa kuti ipe mhinduro dzinobatsira. Tsvagiridzo yekukurukurirana inoshanduka kubva mukusundirwa (mharidzo, mishumo, maemail) kudhonza (vatori vechikamu vachibvunza mibvunzo pavanenge vachida mhinduro). Kufunga kwemushandisi-kwepakati kunova kugoverwa kusangano rese kwete kunangana muchikwata chimwe. Izvi hazviiti kuti vaongorori veUX vasanyanya kukosha. Kana paine chero chinhu, chinoita kuti vawedzere kukosha nekuti basa ravo rave nekusvika kwakakura uye nekukanganisa kukuru. Asi zvinoshandura chimiro chebasa. Kutanga Kana iwe uchida kuedza nzira iyi, tanga zvishoma. Kana iwe uchida primer pane inoshanda personas usati wanyura mukati, ini ndakanyora yakadzama gwara rekuvagadzira. Sarudza purojekiti imwe chete kana timu uye gadzira nyore kuita uchishandisa ChatGPT Projects kana chishandiso chakafanana. Unganidza chero tsvakiridzo yauinayo (kunyangwe ichinzwa isina kukwana), gadzira munhu mumwe kana vaviri, uye ona kuti vanobatana vanopindura sei. Ngwarira kumibvunzo yavanobvunza. Izvi zvinokuudza kuti tsvagiridzo yako ine mapeji kupi uye ndeapi mamwe data anganyanya kukosha. Sezvo iwe uchikwenenzvera nzira, unogona kuwedzera kune zvimwe zvikwata uye zvakanyanya kuomarara maturusi. Asi musimboti wemusimboti unoramba wakafanana: tora ruzivo rwese rwakapararira mushandisi uye upe izwi iro chero munhu musangano rako anogona kunzwa. Muchinyorwa changu chakapfuura, ndakakakavadzana kuti isu tinofanirwa kubva kuhuwandu hwevanhu kuenda kune vanoshanda vanhu vanotarisa pane izvo vashandisi vari kuedza kuita. Ikozvino ndiri kukurudzira kuti titore danho rinotevera: kubva kune static personas kuenda kune anodyidzana anogona chaizvo kutora chikamu muhurukuro dzinoitwa sarudzo. Nekuti mazuva ese, kusangano rako rese, vanhu vari kuita sarudzo dzinobata vashandisi vako. Uye vashandisi vako vanokodzera chigaro patafura, kunyangwe chiri chaicho. Kuwedzera Kuverenga PaSmashingMag
"Kunyatsotarisisa Vanhu: Zvavari uye Mabatiro Avanoita | 1", Shlomo Goltz "Maitiro Ekuvandudza Dhizaini Yako Maitiro NeData-Yakavakirwa Vanhu", Tim Noetzel "Maitiro Ekuita Yako UX Tsvagiridzo Yakaoma Kufuratira", Vitaly Friedman "Maitiro Ekuvaka Hukama Hwakasimba Mutengi Kutsvagisa Kwemushandisi", Renaissance Rachel
