Mu kiganiro cyanjye cyabanjirije iki, nashakishije uburyo AI ishobora kudufasha kurema abantu bakora neza. Twarebye kubaka abantu bibanda kubyo abakoresha bagerageza kugeraho aho kwerekana imyirondoro ya demokarasi isa neza ku byapa ariko ntibikunze guhindura ibyemezo byubushakashatsi. Ariko kurema abantu ni kimwe cya kabiri cyintambara. Ikibazo gikomeye ni ukubona ubwo bushishozi mumaboko yabantu babakeneye, magingo aya babakeneye. Buri munsi, abantu mumuryango wawe bafata ibyemezo bigira ingaruka kuburambe bwabakoresha. Amakipe y'ibicuruzwa ahitamo ibiranga gushyira imbere. Amakipe yamamaza ubukorikori. Amakipe yimari ategura inzira zo kwishyuza. Amakipe yunganira abakiriya andika inyandikorugero. Ibi byemezo byose byerekana uburyo abakoresha uburambe kubicuruzwa byawe cyangwa serivisi. Kandi ibyinshi muribi bibaho nta gitekerezo cyatanzwe nabakoresha nyirizina. Ikibazo Nuburyo Twasangiye Abakoresha Ubushakashatsi Ukora ubushakashatsi. Urema abantu. Wanditse raporo. Utanga ibiganiro. Ndetse ukora infografiya nziza. Noneho bigenda bite? Ubushakashatsi bwicaye muri disiki isangiwe ahantu runaka, buhoro buhoro bukusanya ivumbi rya digitale. Abantu bavugwa mumanama yo gutangira hanyuma bakibagirwa. Raporo zisubirwamo rimwe kandi ntizongera gufungura. Iyo umuyobozi wibicuruzwa arimo gufata icyemezo cyo kongeramo ibintu bishya, birashoboka ko batacukumbura mububiko bwubushakashatsi bwumwaka ushize. Iyo itsinda ryimari ririmo guhindura imenyekanisha rya fagitire, ntibashobora rwose kugisha inama abakoresha. Batekereza neza kandi bakomeza. Ntabwo ari kunegura ayo makipe. Barahuze. Bafite igihe ntarengwa. Kandi mvugishije ukuri, nubwo bashaka kubaza ubushakashatsi, birashoboka ko batazi aho wabisanga cyangwa uburyo bwo kubisobanura kubibazo byabo byihariye. Ubumenyi buguma bufunze mumitwe yikipe ya UX, badashobora kuba bahari kubyemezo byose bifatwa mumuryango. Byagenda bite niba abakoresha bashobora kuvuga mubyukuri? Byagenda bite se, aho gukora inyandiko zihamye abantu bakeneye kubona no gusobanura, dushobora guha abafatanyabikorwa uburyo bwo kugisha inama abakoresha bawe icyarimwe?
Tekereza umuyobozi ushinzwe kwamamaza ukora ubukangurambaga bushya. Aho kugerageza kwibuka ibyo abantu bavuze kubijyanye no kohereza ubutumwa, barashobora gusa kubaza bati: "Ndatekereza kuyobora hamwe no kugabanyirizwa ibiciro muri iyi imeri. Abakoresha bacu batekereza iki?" Kandi AI, yifashishije amakuru yawe yose yubushakashatsi hamwe nabantu, irashobora gusubiza hamwe hamwe: uko buri muntu ashobora kubyitwaramo, aho yemeye, aho batandukaniye, hamwe nibyifuzo byinshi bishingiye kubitekerezo byabo hamwe. Ikibazo kimwe, gushushanya ubushishozi kubakoresha bose.
Ibi ntabwo ari ibihimbano bya siyansi. Hamwe na AI, turashobora kubaka neza ubu bwoko bwa sisitemu. Turashobora gufata ubwo bushakashatsi butatanye (ubushakashatsi, kubaza, amatike yingoboka, gusesengura, abantu ubwabo) hanyuma tukabihindura ibikoresho byifashishwa umuntu wese ashobora kubaza ibitekerezo byinshi. Kubaka Ububiko bw'Ubushakashatsi Urufatiro rwubu buryo nububiko bwibanze bwibintu byose uzi kubakoresha. Tekereza nk'isoko imwe y'ukuri AI ishobora kugera kandi ikuramo. Niba warakoze ubushakashatsi bwabakoresha umwanya muremure, birashoboka ko ufite amakuru arenze uko ubitekereza. Ikwirakwijwe gusa mubikoresho bitandukanye:
Ibisubizo byubushakashatsi bicaye kumurongo wubushakashatsi, Inyandiko mvugo y'ibazwa muri Google Docs, Amatike yo gufasha abakiriya muri sisitemu yo gufasha, Isesengura ryamakuru muburyo butandukanye, Imbuga nkoranyambaga zivuga no gusuzuma, Abantu bakuze kuva imishinga yabanjirije, Ikoreshwa ryibizamini byafashwe amajwi.
Intambwe yambere nukusanya ibi byose ahantu hamwe. Ntabwo bikenewe gutegurwa neza. AI ni nziza cyane muburyo bwo kumvikanisha inyongeramusaruro. Niba utangiye guhera kandi ukaba udafite ubushakashatsi bwinshi buriho, urashobora gukoresha ibikoresho byimbitse bya AI kugirango ushireho urufatiro.
Ibi bikoresho birashobora gusikana urubuga kugirango biganirweho kubyerekeye ibicuruzwa byawe, isuzuma ryabanywanyi, nibibazo bisanzwe abantu bibaza. Ibi biguha ikintu cyo gukorana mugihe wubaka ubushakashatsi bwibanze. Kurema Imikoranire Umaze kugira ububiko bwawe, intambwe ikurikira ni ugushiraho abantu AI ishobora kugisha inama mu izina ryabafatanyabikorwa. Ibi byubaka muburyo bwimikorere yabantu nerekanye mu ngingo yanjye ibanza, hamwe itandukaniro rimwe ryingenzi: aba bantu bahinduka lens binyuze muri AI isesengura ibibazo, ntabwo ari gusainyandiko. Inzira ikora nkiyi:
Kugaburira ububiko bwawe bwubushakashatsi kubikoresho bya AI. Saba kumenya ibice bitandukanye byabakoresha ukurikije intego, imirimo, hamwe ningingo zo guterana amagambo. Saba kubyara abantu birambuye kuri buri gice. Shiraho AI kugirango ubaze abantu bose mugihe abafatanyabikorwa babajije ibibazo, batanga ibitekerezo bihuriweho.
Hano niho ubu buryo butandukana cyane nabantu gakondo. Kuberako AI ari umuguzi wibanze winyandiko zabantu, ntibakenera gusikana cyangwa guhuza kurupapuro rumwe. Abantu gakondo babuzwa nuburyo bwo gusoma bwabantu: ugomba gutandukanya ibintu byose kugeza kumasasu hamwe namagambo yingenzi umuntu ashobora gukuramo akireba. Ariko AI ntigira aho igarukira. Ibi bivuze ko abantu bawe bashobora kuba birambuye. Urashobora gushiramo imyitwarire ndende yo kwitegereza, ingingo zivuguruzanya zamakuru, hamwe nuburyo budahwitse butazigera burokoka uburyo bwo guhindura ibyapa byabantu. AI irashobora gufata ibyo byose bigoye kandi ikabishushanya mugihe usubiza ibibazo. Urashobora kandi gukora lens zitandukanye cyangwa ibitekerezo muri buri muntu, bikwiranye nibikorwa byihariye byubucuruzi. Umuntu wawe "Weekend Warrior" umuntu ashobora kuba afite lens yo kwamamaza (ibyifuzo byubutumwa, ingeso zumuyoboro, ibisubizo byo kwiyamamaza), lens yibicuruzwa (ibiranga ibyingenzi, uburyo bukoreshwa, kuzamura imbarutso), hamwe ninzira yo kugoboka (ibibazo bisanzwe, ingingo zo gucika intege, ibyifuzo byo gukemura). Iyo umuyobozi ushinzwe kwamamaza abajije ikibazo, AI ikuramo amakuru ajyanye no kwamamaza. Iyo umuyobozi wibicuruzwa abajije, ikuramo lens yibicuruzwa. Umuntu umwe, ubujyakuzimu butandukanye ukurikije uwabaza.
Umuntu agomba gukomeza gushyiramo ibintu byose byingenzi twaganiriye mbere: intego n'imirimo, ibibazo n'inzitizi, ingingo zibabaza, aho zikoraho, hamwe n'ibyuho bya serivisi. Ariko ubu ibi bintu bihinduka ishingiro ryukuntu AI isuzuma ibibazo ukurikije buri muntu, igahuza ibitekerezo byabo mubyifuzo bifatika. Amahitamo yo Gushyira mubikorwa Urashobora gushiraho ibi hamwe ninzego zitandukanye zubuhanga bitewe nubushobozi bwawe nibikenewe. Uburyo bworoshye Amahuriro menshi ya AI ubu atanga umushinga cyangwa ibikorwa byakazi bikwemerera kohereza inyandiko zerekana. Muri ChatGPT, ibi byitwa Imishinga. Claude afite ibintu bisa. Copilot na Gemini babita Umwanya cyangwa Amabuye y'agaciro. Kugirango utangire, kora umushinga wabigenewe hanyuma wohereze inyandiko zawe zubushakashatsi hamwe nabantu. Noneho andika amabwiriza asobanutse ubwira AI kugisha inama abantu bose mugihe usubiza ibibazo. Ikintu nka: Urimo gufasha abafatanyabikorwa kumva abakoresha bacu. Iyo ubajijwe ibibazo, baza abantu bose bakoresha muri uyu mushinga hanyuma utange: (1) incamake ngufi yukuntu buri muntu ashobora gusubiza, (2) incamake yerekana aho bemera n'aho batandukaniye, na (3) ibyifuzo bishingiye kubitekerezo byabo hamwe. Shushanya ku nyandiko zose zubushakashatsi kugirango umenyeshe isesengura ryawe. Niba ubushakashatsi budakubiyemo neza ingingo, shakisha imbuga nkoranyambaga nka Reddit, Twitter, n'amahuriro ajyanye no kureba uburyo abantu bahuza aba bantu baganira kubibazo bisa. Niba ukomeje kutamenya neza ikintu runaka, vuga ubunyangamugayo hanyuma utange ubushakashatsi bwinyongera bushobora kugufasha.
Ubu buryo bufite aho bugarukira. Hano hari ibisobanuro byerekana umubare wamadosiye ushobora kohereza, kuburyo ushobora gukenera gushyira imbere ubushakashatsi bwawe bwingenzi cyangwa guhuza abantu bawe mumyandiko imwe yuzuye. Uburyo Bworoshye Ku mashyirahamwe manini cyangwa gukoresha byinshi bikomeje, igikoresho nka Notion gitanga ibyiza kuko gishobora kubika ububiko bwawe bwose bwubushakashatsi kandi gifite ubushobozi bwa AI bwubatswe. Urashobora gukora data base yubwoko butandukanye bwubushakashatsi, ukabihuza hamwe, hanyuma ugakoresha AI kubaza muri byose.
Inyungu hano nuko AI ifite uburyo bwo kubona ibintu byinshi. Iyo umufatanyabikorwa abajije ikibazo, irashobora gushushanya kubushakashatsi, amatike yo gushyigikira, inyandiko mvugo yabajijwe, hamwe namakuru yisesengura icyarimwe. Ibi bituma habaho ibisubizo bikize, byinshi. Ibyo Ibi ntibisimbuza Nkwiye gusobanura neza aho ubushobozi bugarukira. Virtual personas ntabwo isimburwa no kuganira nabakoresha nyabo. Nuburyo bwo gukora ubushakashatsi buriho kurushaho kuboneka no gukora. Hariho ibintu byinshi aho ukeneye ubushakashatsi bwibanze:
Mugihe utangije ikintu gishya rwose ubushakashatsi bwawe buriho ntibureba; Mugihe ukeneye kwemeza ibishushanyo byihariye cyangwa prototypes; Iyo amakuru yububiko bwawe arimo guhagarara; Iyo abafatanyabikorwabakeneye kumva byimazeyo abantu nyabo kugirango bubake impuhwe.
Mubyukuri, urashobora gushiraho AI kugirango umenye ibi bihe. Iyo umuntu abajije ikibazo kirenze icyo ubushakashatsi bushobora gusubiza, AI irashobora gusubiza nikintu nka: "Ntabwo mfite amakuru ahagije yo gusubiza ibyo nizeye. Iki gishobora kuba ikibazo cyiza kubibazo byihuse byabakoresha cyangwa ubushakashatsi." Kandi iyo ukoze ubushakashatsi bushya, ayo makuru asubira mububiko. Umuntu agenda ahinduka mugihe uko imyumvire yawe igenda yiyongera. Ibi nibyiza cyane kuruta uburyo gakondo, aho abantu barema rimwe hanyuma bagenda buhoro buhoro. Guhindura Ishirahamwe Niba ubu buryo bufashe mumuryango wawe, hari ikintu gishimishije kibaho. Uruhare rwikipe ya UX ruhinduka kuba abarinzi b'irembo ry'ubumenyi bw'abakoresha bahinduka abashinzwe kubungabunga no kubika ububiko. Aho kumara umwanya ukora raporo zishobora cyangwa zidashobora gusomwa, umara umwanya wemeza ko ububiko bugumaho kandi ko AI yashyizweho kugirango itange ibisubizo byingirakamaro. Itumanaho ryubushakashatsi rihinduka kuva gusunika (kwerekana, raporo, imeri) gukurura (abafatanyabikorwa babaza ibibazo mugihe bakeneye ibisubizo). Ibitekerezo bishingiye kubakoresha bikwirakwizwa mumuryango aho kwibanda kumurwi umwe. Ibi ntabwo bituma abashakashatsi ba UX badafite agaciro. Niba hari icyo, bituma bagira agaciro kuko akazi kabo ubu kagutse kandi ningaruka nini. Ariko ihindura imiterere yumurimo. Gutangira Niba ushaka kugerageza ubu buryo, tangira gato. Niba ukeneye primer kubantu bakora mbere yo kwibira, nanditse igitabo kirambuye cyo kubirema. Toranya umushinga umwe cyangwa itsinda hanyuma ushyire mubikorwa byoroshye ukoresheje Imishinga ya ChatGPT cyangwa igikoresho gisa. Kusanya ubushakashatsi ubwo aribwo bwose ufite (nubwo bwaba butuzuye), kora umuntu umwe cyangwa babiri, urebe uko abafatanyabikorwa bitabira. Witondere ibibazo bakubaza. Ibi bizakubwira aho ubushakashatsi bwawe bufite icyuho nandi makuru yinyongera yaba afite agaciro. Mugihe utunganije inzira, urashobora kwaguka mumakipe menshi hamwe nibikoresho bikomeye. Ariko ihame ryibanze rigumaho: fata ubumenyi bwabakoresha bose batatanye kandi uhe ijwi umuntu wese mumuryango wawe ashobora kumva. Mu kiganiro cyanjye kibanziriza iki, navuze ko tugomba kuva mu bantu ba demokarasi tukajya ku bantu bakora byibanda ku byo abakoresha bagerageza gukora. Noneho ndasaba ko twatera intambwe ikurikira: kuva kubantu bahagaze kugeza kubantu bashobora kwitabira ibiganiro aho ibyemezo bifatirwa. Kuberako burimunsi, mumuryango wawe, abantu bafata ibyemezo bigira ingaruka kubakoresha. Kandi abakoresha bawe bakwiriye kwicara kumeza, niyo yaba ari imwe. Ibindi Gusoma Kuri SmashingMag
“Witegereze neza ku bantu: Ibyo ari byo n'uburyo bakora | 1”, Shlomo Goltz "Nigute Wanoza Igikorwa cyawe Igishushanyo hamwe na Data-Data", Tim Noetzel “Nigute Wakora Ubushakashatsi UX bigoye Kwirengagiza”, Vitaly Friedman "Nigute Twubaka Umubano Ukomeye Wabakiriya Kubushakashatsi Bwabakoresha", Renaissance Rachel
