Shoppers using AI are seeking refunds and disputing credit card charges at an elevated rate, highlighting the financial risks of AI-powered shopping, according to Carlo Bruno, vice president of product at payments firm Adyen. Iinkampani kufuneka zifumanise ukuba zingawusingatha njani lo mngcipheko phambi kokuba i-AI ikwazi ukujongana nokuthengwa kwe-intanethi ngokuthembekileyo, utshilo uBruno.
Itekhnoloji ayikabi nayo "ixesha elikhulu" okwangoku, utshilo uBruno. “Wonke umntu ucinga ngorhwebo lwearhente njengomzuzu omkhulu wokuphehlelelwa, ukuba ngenye imini sibe ne-bots esenzela thina,” utshilo, kodwa inkqubo iya kuhamba ngokuthe ngcembe. Ubunzima kunye nemingcipheko ebandakanyekayo inokuphinda ikhuthaze abaqhubekeki bentlawulo ukuba bacinge ngokubiza imali ephezulu yabarhwebi kwiintengo ze-AI, utshilo.
