Engikufundiswe Yimidlwane Emibili Ngokugqekeza Umsindo
Emhlabeni ophithizelayo wokumaketha, ukweqa umsindo kuzwakala njengomsebenzi ongenakwenzeka. Lonke uhlobo luyamemeza, sonke isikhangiso silwela ukunakwa. Ngifunde isifundo esijulile mayelana nokunqamula leyo nxushunxushu hhayi ku-guru wezentengiso, kodwa emidlwaneni emibili yokutholwa. Indaba yabo yangifundisa ukuthi ukugudluka okukodwa okulula—kusuka ekwakheni idokodo kuya ekudaleni umzuzu wangempela womzwelo—kungashintsha ukuhamba kwezinyawo kube izingxoxo ezinengqondo kanye nokuxhumana komkhiqizo okuhlala njalo. Lesi simiso siyinhliziyo yokuhlanganyela okuyiqiniso.
Idokodo Laliphelele, Kodwa Kukhona Okwakushoda
Inkampani yethu ibitshale imali embukisweni omkhulu wezohwebo. Besinakho konke: idokodo elihle, lesimanjemanje, izincwajana ezicwebezelayo, kanye nedemo yomkhiqizo ekhangayo. Besikulungele ukuthwebula abaphambili futhi senze ukuthengisa.
Ukuhamba ngezinyawo bekuphezulu. Abantu babedlula, bathathe incwajana, futhi ngezinye izikhathi babebukela umbukiso. Noma kunjalo, ukusebenzelana kwazizwa kuthengiselana futhi kudlula ngokushesha. Sasingesinye isitobhi esiteji sombukiso. Besakha indawo ekahle yokwenza umsebenzi, kodwa hhayi okokuxhumana. Umsindo walo mcimbi wawusiminzisa, nomyalezo wethu wawungabambeki. Besidinga indlela entsha yokugqobhoza.
Isifundo Esingalindelekile Ekuxhumaneni Kwemizwa Impendulo ivele ngempelasonto ebingalindelekile emcimbini wokutholwa kwendawo yokukhosela izilwane. Umgomo wami wawungekona ukumaketha; kwakuwukuthola umngane onoboya. Isimo besijwayelekile: imigqa yamapeni, amavolontiya, nezilwane eziningi ezithandekayo ezilindile. Ipeni elilodwa laliphethe imidlwane emibili ethukile, egoqene. Babengebona abanomdlandla kakhulu noma ababukisayo. Kodwa ivolontiya lenza okuthile okuphawulekayo. Esikhundleni sokuthi aveze amaqiniso nje, waguqa waxoxa indaba yabo. Wakhuluma ngokuhlengwa kwabo, isibopho sabo komunye nomunye, nangethemba labo elinokuthula lekhaya eliphephile. Wakha umzuzu womzwelo. Leyo ndaba yabashintsha ekubeni "imidlwane esibayeni" baba izidalwa ezinomlando nekusasa.
I-Strategic Shift: Ukusuka ku-Booth ukuya kusikhathi somzwelo Ukubuka leyo midlwane itholwa ngenxa yendaba kwakuyisambulo sami. Kwakudingeka sikusebenzise lokhu ekukhangiseni kwethu. Kwakudingeka siyeke ukubonisa "izici" zethu futhi siqale ukwabelana ngokuthi "kungani." Emcimbini olandelayo, salahla ukuthengisa kanzima. Sigxile ekudaleni isikhala somzuzu womzwelo. Kithina, lokho kwakusho:
Ukutshela Izindaba Zomsunguli: Sabelane ngezinselele zangempela nezinkanuko ezaqala inkampani yethu. Ukuxazulula Izinkinga Zangempela: Salalela kuqala, sabe sesibonisa ukuthi umkhiqizo wethu ubhekana kanjani nezinhlungu ezithile. Ukudala ukuzizwisa okwabiwe: Sisingethe umsebenzi olula, osebenzisanayo obujabulisa futhi ohlanganyelayo, hhayi nje okukhangisa.
Lolu shintsho lwashintsha yonke into. Izingxoxo zaba zinde futhi zijula. Abantu basikhumbula. Sasingeyena nje umdayisi; saba umlingani onobuso bomuntu. Le ndlela yokudala ukuxhumana kwebhrendi okunenjongo inamandla. Ngokufanayo, ukuqonda ukuthi imizwa nemibono ishintsha kanjani kuyathakazelisa. Ukuze uthole umbono ohlukile, hlola i-athikili yethu yokuthi i-Scream izobukeka kanjani eminyakeni engu-300, ehlola ukuthi izithombe ezinamandla zishintsha kanjani ngokuhamba kwesikhathi.
Izindlela Ezintathu Zokudala Isikhathi Sakho Sokuphumelela Awudingi imidlwane ukusebenzisa lesi sifundo. Ungadabula umsindo wokumaketha ngokuklama ngamabomu ukuxhumana okungokomzwelo. Nawa amasu amathathu angasebenza:
1. Hola Ngokuzwela, Hhayi Imininingwane Ngaphambi kokuthi ukhulume ngomkhiqizo wakho, funa ukuqonda imizabalazo yansuku zonke yezithameli zakho kanye nezifiso zabo. Faka isixazululo sakho ngaphakathi komongo wendaba yabo, hhayi ikhathalogi yakho.
2. Yakha Ukulandisa, Hhayi Umyalezo Nje Abantu bakhumbula izindaba, hhayi iziqubulo. Luyini uhambo lomkhiqizo wakho, ikhasimende lakho, noma inkinga oyixazululayo? Hlanganisa lokho kulandisa kuwo wonke amaphoyinti wokuthinta. Njengoba nje umdwebo omuhle uxoxa indaba ehlala amakhulu eminyaka, ukulandisa komkhiqizo okuhle kwakha ukuxhumana okuhlala njalo. Cabangela indlela amatshe okuthinta amasiko agcinwa ngayo; ithuluzi lethu elibikezela ikusasa le-The Scream liwubufakazi bamandla ahlala njalo obuciko nokulandisa.
3. Idizayini Yokusebenzelana, Hhayi Isethulo Kuphela Dala amathuba okuba izethameli zakho zibambe iqhaza. Lokhu kungase kube ngamademo asebenza ngezandla, izinkundla zokucobelelana ngolwazi, noma ngokumane ubuze imibuzo engcono kakhulu yomuntu siqu. Umshado wakha inkumbulo.
Isiphetho: Ukuxhumana Kwakho Kuwumkhawulo Wakho Wokuncintisana Imidlwane emibili yokutholwa yangifundisa ukuthi ezweni elinomsindo, ukuxhumana okungokomzwelo kwangempela kuyisikhuthazo esikhulu kakhulu. Iguqula izibukeli ezingenzi lutho zibe abahlanganyeli ababambe iqhaza kanye namakhasimende zibe abameli. Yeka ukuzama ukumemeza kakhulu. Qala ukulwelaukuxhuma ngokujulile. Hlola umkhankaso wakho olandelayo noma umcimbi: ingabe wakha idokodo, noma udala isikhashana esibalulekile? Ulungele ukunqamula umsindo ngamasu akha ubudlelwano bangempela? Hlola ukuthi i-Seemless ingakusiza kanjani ukuklama uhambo lwamakhasimende oluphusile olukhuthaza ukuxhumana okuhlala njalo kwemikhiqizo.
